Return Policy (Hairbrushes)

At THE Brush, we strive to provide high-quality hairbrushes and accessories to our customers. Due to the nature of our products, we do not offer returns or exchanges. Please carefully consider your purchase before placing an order.

We understand that customer satisfaction is important, and we make every effort to ensure that our products are accurately described and of excellent quality. If you have any concerns or questions about a product before making a purchase, please contact our customer support team, and they will be happy to assist you.

In the unlikely event that you receive a damaged or defective hairbrush, please contact us within 48 hours of receiving your order. We may request photographic evidence of the damage or defect for assessment purposes. Based on our assessment, we will determine an appropriate resolution, which may include replacement of the damaged or defective item.

We recommend that you thoroughly review the product descriptions, specifications, and customer reviews before making a purchase. If you have any inquiries about our hairbrushes or need assistance in selecting the right product for your needs, please reach out to our customer support team, and they will be glad to help you.

Please note that this return policy applies specifically to hairbrushes and does not cover other accessories or products that may be available on our website. For any concerns or questions regarding accessories or other products, please contact us for further assistance.

We appreciate your understanding of our return policy as we strive to provide a satisfactory shopping experience for all our customers.